Managed IT Services in Richmond, VA

Now your home or business has its own personal I.T. department. PCRx ESP ™ Managed Services offers a comprehensive plan to meet all of your technology needs. Our plans are flexible, scalable, and custom configured to your individual company or home demands.

The bundled services and flat rate pricing our company offers your organization will help you level out your technology costs and intelligently and accurately budget for the future. All contract customers are offered unlimited phone, email, and remote in help desk. Onsite response times are guaranteed same day when the call is initiated before 12:00 P.M., and by next business day when the call is initiated after 12:00 P.M. However, every effort is always made to ensure contract customers receive priority service above all others. This includes the following:

  • Unlimited phone, remote in, email helpdesk support
  • Offsite secure storage for the server up to 200gb, performed nightly
  • Cloud based web protection and monitoring if desired
  • Antivirus/ antimalware software for every covered computer (no additional charge)
  • Cloud based web protection and monitoring if desired
  • Antivirus / antimalware software for every covered computer (no additional charge)
  • Comprehensive IT evaluation and strategy formulation and assessment
  • 27 daily and 16 hourly health and safety checks that monitor the security and hardware integrity of your equipment

At PCRx, we are proud to offer all of these managed IT services to our clients in Richmond, VA, so that you can run your business smoothly. We believe you have no reason to be ashamed if you lack the skills to handle your own IT. We offer your business IT support because it’s our specialty, and you deserve to focus on your own area of expertise as you run your business.

Our protective managed IT services include three main areas: managed continuity, managed security, and managed workstations. All are intended to serve as protective and preventative measures for your business’s IT so that problems never arise. Below we list some of the problems that our IT management helps you avoid. We also manage communication, access controls, and endpoint detection.

If you would like to learn more about our services or you are ready to get started, you can reach out to us by filling out our contact form or by calling (804) 302-6690.

MANAGED CONTINUITY

Are you prepared for the following:

Damage from fire, flood, or theft
Backup not working
Major service problems
No email access
Losing data
Downtime from IT issues
Virus attacks
We keep you and your critical information technology systems protected to keep your business running.
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MANAGED SECURITY

Is your business safe from the following:

Data theft
Hacking
Misuse of information
Information leaks
Virus attacks
Confidentiality breach
Email attacks
We keep you and your data systems protected to provide peace of mind.
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MANAGED WORKSTATIONS

What state are your PC's in?

System's running slowly
Spending too much time attempting to resolve simple IT issues
Lack of in-house resources to fix issues
PC's or laptops crashing for no apparent reason
Insecure or out of date software
We keep your technological infrastructure running at peak performance.
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